Auditing special processes

Goals

The objectives of the training Auditing special processes :

A systematic approach to building a healthy organization in accordance with the guidelines of ISO 45003:2021 Occupational Health and Safety Management – ​​Guidelines for Managing Psychosocial Risks

Upcoming training dates: "A systematic approach to building a healthy organization in accordance with the guidelines of ISO 45003:2021":
• October 13, 2026

Program

• Introduction to the topic.
• Special process in light of management standard requirements:
- Definition of a special process according to ISO 9001:2015, point 8.5.1 f.
- Differences between a "standard" and a "special" process.
- Requirements of standards for special processes, including general requirements for process supervision and validation.
- The importance of process validation and records in system documentation.
• Examples of special processes: welding, brazing, heat treatment, coating, painting, sterilization. • The role of internal audit of special processes:
- Objectives and importance of special process audits,
- Reference to ISO 19011:2018 – auditing guidelines,
- Differences between system, process, and product audits,
- Planning and scope of a special process audit.
• Preparation for a special process audit
- Identification of special processes in the organization
- Audit sample selection – risk analysis and selection of audit areas,
- Documentation review: validation procedures, process instructions, validation reports, operator qualifications.
• Special process audit checklist. • Special Process Audit Procedure
- Audit Questioning Techniques,
- Compliance Audit vs. Process Approach Audit,
- Verification of Special Process Audit Criteria – its parameters, conditions, personnel qualifications, equipment, etc.
- Assessment of Validation and Supervision Effectiveness.
• Evaluation of Results and Post-Audit Actions
- Classification of Nonconformities and Observations,
- Formulating Objective Audit Evidence,
- Completing the Audit Report,
- Defining Post-Audit Actions (Corrective and Preventive),
- Verification of Post-Audit Effectiveness.
• Summary and Directions for Development, Including Good Practices and Errors in Special Process Auditing.
• Examination Test.